Implementing Jacobs' Global Workplace Design Across Multiple Locations
Axiom Workplaces partnered with Jacobs to deliver its new Melbourne headquarters, establishing a workplace benchmark that would support the organisation's broader workplace strategy across Australia. Following the success of the Melbourne project, Axiom was engaged to deliver Jacobs' Canberra office, extending the workplace standards and design principles established in the flagship location.
The Melbourne headquarters project required the seamless integration of Jacobs' global workplace design standards within a local Australian environment. Working closely with Jacobs' global design team, Axiom ensured the workplace reflected the company's international brand, operational requirements, and employee experience objectives while complying with Australian building standards and workplace regulations.
To maintain consistency with Jacobs' global workplace guidelines, Jacobs managed the procurement of furniture directly, while Axiom coordinated and managed the installation onsite. Products unavailable within the Australian market were carefully sourced locally and approved by the global design team to ensure alignment with the overall workplace vision.
Despite the complexity of working within a partially demolished and previously refurbished tenancy, Axiom successfully delivered the project through meticulous planning, stakeholder coordination, and project management expertise. The result was a workplace that not only met Jacobs' global design expectations but also established a framework for future office rollouts across its Australian portfolio.
The Building
Located at 452 Flinders Street, Melbourne, Jacobs' headquarters occupies space within a premium A-Grade commercial building recognised for its sustainability credentials and workplace amenities.
The building boasts a 5.5 Star NABERS Indoor Environment Rating and a 4.5 Star NABERS Energy Rating, providing a high-quality environment that prioritises occupant comfort and wellbeing. End-of-trip facilities support active commuting, while an onsite café, dining options, concierge services, childcare access, and a 200-seat auditorium contribute to an exceptional workplace experience.
Occupying two expansive floor levels, Jacobs benefits from abundant natural light, panoramic Melbourne CBD views, and strong visual connectivity throughout the workplace.
The Workplace
Designed to support a modern and flexible workforce, the new Jacobs workplace provides a range of environments that accommodate different work styles and employee needs.
Key features include:
- Open-plan work settings supporting team-based, individual, hybrid, and focused work
- Personal lockers and dedicated staff support spaces
- Diverse collaboration, meeting, and project spaces with integrated digital connectivity
- An internal staircase that encourages interaction and connection between teams
- Flexible workplace settings that promote choice, wellbeing, and productivity
- Spaces designed to support collaboration, innovation, and knowledge sharing
The workplace reflects Jacobs' commitment to creating environments that empower people, support business performance, and adapt to evolving ways of working.
The Finished Project
The successful delivery of the Melbourne headquarters established the foundation for Jacobs' broader workplace rollout, including the subsequent delivery of its Canberra office and future locations planned across Australia.
Upon completion, Jacobs awarded Axiom a perfect Net Promoter Score (NPS) of 10, recognising the team's professionalism, commitment to quality, successful implementation of global workplace standards, and ability to deliver the project on time and within budget.
The project demonstrates Axiom's capability to deliver complex multi-site workplace programs, translating global workplace standards into locally tailored environments while maintaining consistency across an evolving office portfolio.
Photos taken by Graham Alderton.
